Welcome to Ethical Lemur, a marketplace committed to connecting conscious consumers with ethical and sustainable products. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services.
1. Information We Collect
a. Personal Information: When you create an account on Ethical Lemur, we collect information such as your name, email address, and billing address.
b. Transaction Information: When you make a purchase, we collect information about the transaction, including product details, payment information, and shipping details.
c. Communication: We may collect information when you communicate with us, such as customer support inquiries or feedback.
d. Device Information: We may collect information about the device you use to access our platform, including IP address, browser type, and device identifiers.
2. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and customer support.
b. Account Management: We use your information to manage your account, provide personalized content, and communicate with you about your account and our services.
c. Marketing and Promotions: With your consent, we may use your information to send you marketing communications, promotions, and updates about Ethical Lemur and our partners.
d. Analytics: We use data analytics to understand how users interact with our platform, improve our services, and personalize user experiences.
3. Information Sharing
a. Vendors: When you make a purchase, we share necessary information with the vendor to fulfill your order, including your name, shipping address, and product details.
b. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors and logistics partners.
c. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests.
4. Your Choices
a. Account Information: You can access and update your account information through your Ethical Lemur account settings.
b. Marketing Communications: You can opt-out of receiving marketing communications by adjusting your preferences in your account settings or using the unsubscribe link in our emails.
5. Security
We prioritize the security of your personal information and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with information, please contact us to request its removal.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes and seek your consent when required.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at [contact@ethicallemur.com].
By using Ethical Lemur, you agree to the terms outlined in this Privacy Policy.
Last updated: 12th December 2023
Ethical Lemur stands as a beacon in sustainable marketplaces, fostering positive global impact by curating ethically sourced products that empower communities and prioritise environmental responsibility.