Electronic Communications Policy

1. Information We Send You

Ethical Lemur may send you important messages related to your use of its Services. These communications include terms, policies, user agreements, billing details, transaction information, privacy notices, tax documents, and other legal materials (collectively, “Electronic Communications”).

2. Consent to Receive Communications Electronically

By using Ethical Lemur’s Services, you consent to receive all Electronic Communications electronically. This includes legal terms and disclosures, which hold the same legal effect as signing a paper agreement. For example, clicking a button that indicates agreement on Ethical Lemur’s website is equivalent to signing a paper contract.

3. How Communications Are Delivered

Ethical Lemur may provide Electronic Communications via:

• Email to the address linked to your Ethiucal Lemur account,
• Posts on the Ethical Lemur website.

4. Requirements for Receiving Communications

To receive Electronic Communications, you need:

• A computer or mobile device,
• Internet access,
• A browser supporting 128-bit encryption with cookies enabled,
• An active email address, and
• Storage space or a printer to save or print documents.

5. Withdrawing Your Consent

You can withdraw your consent to receive Electronic Communications anytime by updating your account settings or emailing us :

customerservices@ethical-lemur.com

Please note that Ethical Lemur does not, in line with its sustainability principles, provide a paper alternative for communications. 
Therefore, if you withdraw consent this may result in your access to the Services being cancelled.

6. Updating Your Contact Information

Keep your contact information up-to-date in your Ethical Lemur account to ensure you receive Electronic Communications.

Ethical Lemur is not responsible for missed communications if your contact details are outdated.